diff --git a/frontend/src/modules/dashboard/BotDashboardModule.css b/frontend/src/modules/dashboard/BotDashboardModule.css
index 945fd79..5d165e1 100644
--- a/frontend/src/modules/dashboard/BotDashboardModule.css
+++ b/frontend/src/modules/dashboard/BotDashboardModule.css
@@ -390,7 +390,7 @@
 }
 
 .ops-chat-text {
-  white-space: pre-wrap;
+  white-space: normal;
   word-break: break-word;
   overflow-wrap: anywhere;
   line-height: 1.58;
@@ -398,6 +398,10 @@
   color: var(--text);
 }
 
+.ops-chat-text .whitespace-pre-wrap {
+  white-space: pre-wrap;
+}
+
 .ops-chat-text.is-collapsed {
   max-height: 220px;
   overflow: hidden;
@@ -429,6 +433,10 @@
   margin: 8px 0;
 }
 
+.ops-chat-text p:empty {
+  margin: 0;
+}
+
 .ops-chat-text pre {
   margin: 8px 0;
   overflow: auto;
diff --git a/frontend/src/modules/dashboard/messageParser.ts b/frontend/src/modules/dashboard/messageParser.ts
index cee7faa..9f4afc6 100644
--- a/frontend/src/modules/dashboard/messageParser.ts
+++ b/frontend/src/modules/dashboard/messageParser.ts
@@ -51,6 +51,10 @@ export function normalizeAssistantMessageText(input: string) {
   // Remove dashboard wrapper if channel accidentally outputs raw marker line.
   text = text.replace(/__DASHBOARD_DATA_START__/g, '').replace(/__DASHBOARD_DATA_END__/g, '').trim();
 
+  // Keep HTML-enabled markdown readable: cap excessive HTML line breaks/empty paragraphs.
+  text = text.replace(/(?:<br\s*\/?>\s*){4,}/gi, '<br><br>');
+  text = text.replace(/(?:<p>(?:\s|&nbsp;|<br\s*\/?>)*<\/p>\s*){3,}/gi, '<p><br></p>');
+
   // Reduce excessive blank lines while keeping markdown readability.
   text = text.replace(/\n{4,}/g, '\n\n\n');
   return text;